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Communication and Presentation Skills

Preparing and Delivering Oral Presentations

This series of 28 slides provides instruction on preparing and delivering oral presentations. The first portion of the lesson focuses on classic principles of accessibility, understandability, and design. Later in the PowerPoint, significant attention is g

Challenge Four - Translating Complaints and Criticisms into Requests

"This chapter looks at how to get more cooperation from others, by asking for what you want by using specific

Challenge Three - Expressing Yourself More Clearly and Completely

This chapter looks at giving your listeners more information about what you are experiencing by using a wide range of “I-statements.

Challenge Two - Explaining your conversational intent and inviting consent

This chapter in the The Seven Challenges Workbook describes the process of starting conversations by declaring your conversational intent and inviting the conscious consent of your prospective conversation partners.

Challenge One - Listening more carefully and responsively

Actively acknowledging another person`s experience does not have to mean that you agree or approve. Compassionately allow people to feel whatever they feel.